شناسایی چالشهای اجرای بازی‌وارسازی در آموزش‎های سازمانی

نوع مقاله: مقاله علمی پژوهشی

نویسندگان

1 استادیار مهندسی نرم‌افزار، گروه نرم‌افزار و سیستم‌های اطلاعاتی، دانشکده مهندسی و علوم کامپیوتر دانشگاه شهید بهشتی، تهران، ایران

2 دانشجوی کارشناسی‌ارشد معماری سازمانی، گروه فناوری اطلاعات، دانشکده مهندسی و علوم کامپیوتر، دانشگاه شهید بهشتی، تهران، ایران

3 دانشجوی دکتری، فناوری اطلاعات در آموزش‌عالی، گروه آموزش‌عالی، دانشکده علوم تربیتی، دانشگاه شهید بهشتی، تهران، ایران

چکیده

کاهش انگیزه و سطح پایین مشارکت کارکنان در دوره‌های آموزشی، یکی از مهم‌ترین چالش‌ها برای سازمان است. به‌منظور کاهش این مسئله، روش‌های متنوعی برای بهبود آموزش‌های سازمانی ازجمله اتخاذ رویکرد بازی‌‎وارسازی مطرح‌شده‌اند تا بدین ترتیب انگیزش کارکنان برای مشارکت فعال در دوره‌ها و به‌طورکلی، بهره‌‎وری آموزش افزایش یابد. مقاله حاضر ضمن توجه به اثربخشی رویکرد پُرطرفدار بازی‌‎وارسازی، شناسایی چالش‎های اجرای آن را نیز موردتوجه قرار داده است. این چالش‌ها با استناد به تجارب فعالان حوزه آموزش و بازی‌وارسازی استخراج‌شده‌اند. متناسب با این هدف، طرح پژوهش کیفی از نوع پدیدارشناسی اتخاذشده است. داده‌های گردآوری‌شده از مصاحبه‌های فردبه‌فرد، به تبعیت از رویه سه مرحله‌ای اشتراوس و کوربین تحلیل و کُدگذاری شدند. یافته‌ها حاکی از این بودند که علاوه بر چالش‌های سازمان برای پذیرش رویکرد بازی‌وارسازی، چالش‌های بازی‌وارسازی برای ورود به سازمان نیز مطرح هستند که درمجموع 13 چالش شناسایی شدند و در دودسته مذکور قرار گرفتند. لذا، انتظار می‌رود با شناسایی این چالش‌ها و تلاش برای کاهش آن‌ها پیش از هرگونه اقدامی، رویکرد بازی‎وارسازی بتواند در افزایش اثربخشی دوره‌های آموزشی در سازمان، سودمند واقع گردد.

کلیدواژه‌ها

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